We initially chose to use OTL’s products after (frankly) becoming disillusioned with the quality of their competitors’ systems. Along with the poor build quality, the mass market alternatives simply didn’t offer us enough choice when considering an offset waste position or oversized design.
Because of OTL’s specialism in bespoke wet room flooring products and in solving specific requirements of every kind, for the 3 years we’ve been working with them, On The Level have been able to provide us with a tailored service every time. They can, put simply, accommodate our customers’ each and every need.
On this particular project, OTL produced an oversized wet room flooring system to accommodate the 2.5 m x 2.0 m shower enclosure specified by our client. The tray came in 2 parts with a mitred joint, so installation could not have been easier for us – a really important consideration.
When a client is spending £20,000 plus on a bathroom suite the last thing they want to see is a foam or standard former being installed under their luxury bathroom tiles. OTL products are produced to last and the craftsmanship is clear to see. Their products inspire confidence from our customers and our engineers alike.
The team at OTL are extremely accommodating and because of the bespoke service they offer, nothing is ever too much trouble. Delivery is prompt and if you do require any advice the team are always happy to help.